Stop chargebacks today
Explore a comprehensive chargeback management platform built for merchants, PayFacs, PSPs, and acquirers.
We integrate with
Results that speak for themselves.
See what some of our merchants have to say.
Saved every year
Reduction in Chargebacks
ChargeBackStop has literally helped our charity save the lives of highly disadvantaged rare disease children. The staff provided us with highly personalized implementation for our unique needs. Our dispute rate quickly dropped to 0.01%, a level much lower than similar charities. Highly recommended with A+++ for both staff and software!
We switched to ChargebackStop from Chargebacks911 and their platform's performance has been fundamental to our continued growth. Our dispute rate went from 0.8% to 0.02% while saving us over 60% of costs. On top of that, they are an absolute delight to work with. Highly recommend!
Lower costs compared
Platform automation
Frequently asked questions
We know your business runs on a stack of commerce tools – so we’ve made sure ChargebackStop plugs into that ecosystem effortlessly
We work with the card networks (Visa, Mastercard, Amex, Discover) to offer pre-chargeback alerts. These allow you to refund a transaction before it comes in as a dispute, helping you avoid the impact on your dispute rate and the dispute fee.
Early Fraud Warnings (EFW) from processors like Stripe are messages from the networks that could indicate certain transactions were processed fraudulently. These are offered by most processors at no extra cost. However, in practice, only 20-30% of disputes have EFWs before they are raised, and only 60-80% of EFWs turn into disputes. Therefore, you'll either not actually catch that many chargebacks or will likely over-refund many transactions.
Our pre-chargeback alerts are received 95% of the time before a chargeback comes in and are 100% accurate, so you can rest assured you're not over-refunding customers.
All our pricing is per-alert and goes down as your volume increases. You're free to cancel at any time and never locked in. Your exact price depends on your industry and volume. Get in touch to see your exact pricing. Contact us!
Explore the chargeback optimisation suite.
Contact us:
US: +1 (929) 295-4246
UK: +44 20 3856 3367
